Building A Healthcare Brand By Building A Database
You can use your database to list the names and contact
details of your audience.
Customer Service
Prospects
Influencers
You can also find
other colleagues on Facebook.
Press Release
A catalyst for effective healthcare communication
Your branding and marketing would be less targeted, more
expensive and ineffective without your database. mass communications are always
less efficient than focused messages.
Medical Email Database A robust
database, especially with today's prevalence of social media and its cost
effectiveness, is essential for marketing any healthcare product or brand,
whether it be a medical device, pharmaceutical, biotechnology, hospital or
another.
You can track the key interactions of recipients with social
media messages. All this could be done for pennies each.
It is important that you keep your database up-to-date and
complete. You and everyone in your company should have opened up their
Blackberries and Rolodexes and gathered their contact information. Make sure
they are updated regularly.
How do you create a database other than compiling an address
book? Social media is the answer.
Tell your friends about
Is your home page inviting visitors to subscribe to get more
information? Your website home page should.The signup page must allow the
person signing up to invite their colleagues to also join your mailing list.
Likewise, your email campaigns should make it easy for recipients to refer
others for a no-cost/no-obligation subscription to your emails or
e-newsletters.
You can use social media to create and maintain your database.
Beyond digital social media make sure that your other communication tools-print
or broadcast advertising, literature for your company, correspondence with
customers, and public relation programs-emphasizes the ease and value of
joining your database.
Database Dos and Donts
DO:
Continue to grow it.
Update it regularly.
Continue to use it
DON'T:
Sending emails or eNewsletters which are not wanted or are
superficial or self-serving is a waste of time.
Sending emails to frequently is a form of abuse.
Sell or lend it to third parties.
Complete "CRM" : Beyond direct marketing, complete
your database
Do not limit your data to direct marketing. The CRM systems
(Customer Relations Management) allow organizations to track, store and sort
all the information about your contacts, including your interactions, so that
colleagues in your company can access it.
It is a business philosophy. CRM is much more than a
technology. This reflects how you listen to and respond to your customers. The
CRM data you collect can and should inform your marketing strategy. It will
help you identify patterns of behavior and belief in your audience. You can use
CRM for:
Learn about the
buying habits and preferences of your clients.
Spending patterns
can help you market more effectively.
Implement
company-wide initiatives to improve customer service and sales.
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